Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP

Speaker & Facilitator

ellenAn industry thought leader for over 30 years, Ellen is known and respected as “The Ethical Compass of Professional Case Management”. She is a popular presenter with hundreds of offerings to her credit and author of close to 100 publications. Ellen has received awards and global recognition for her innovative practice, including the 2017 Distinguished Master Social Work Alumni from the University of Buffalo School of Social Work, and 2016 National Award of Service Excellence for the Case Management Society of America.

Ellen is the co-author of the book COLLABORATE® for Professional Case Management: A Universal Competency-Based Paradigm, 1st ed. She has contributed to CMSA’ s Career and Knowledge Pathways®, plus the Commission for Case Manager Certification’s Case Management Body of Knowledge®, among many others. Ellen also served on the committee that revised CMSA’ s 2016 Standards of Practice.

Ellen's passion is evident across roles as a professional trainer, industry consultant, educator, social media moderator, accreditation specialist, clinical social work supervisor and professional mentor to the case management community. Her contributions to professional case management, ethics, and clinical social work transverse professional associations and credentialing organizations, including roles as subject matter expert, exam item writer, and leadership positions. She is a member of the Editorial Advisory Board for the Professional Case Management Journal and the moderator of Ellen’s Ethical Lens on LinkedIn.

Ellen serves as a Director on the 2017-2018 CMSA National Board. She has been a commissioner for CCMC, member of their Executive Committee, and Chair of their Ethics and Professional Conduct Committee. Ellen is a vibrant professional voice.

Marty Pressley - Turner, RN-BC, MS, LCCE

Speaker & Facilitator

marthaMartha is as clever as she is beautiful!  She has been an RN for 43 years and is a graduate of the University of Omaha College of Nursing (GO BIG RED).  She has worked OB in both a high-risk tertiary hospital and a 16-bed hospital in the AF.   After becoming a Lamaze Certified Childbirth Educator in 1979, she had her own Lamaze business for seven years.  

Martha was also a co-coordinator for Lamaze International for Nebraska and mentored 12 candidates through their certification process.  During her military active duty service, she received her MS in Operations Management from the University of Arkansas (GO HAWGS) and her 'MRS' to an AF Officer.  After her husband retired, Martha went into the AR Reserves and worked for several hospices.   

She started working as a Case Manager at BCBSSC in 1994 and it has been more rewarding and personal then both OB and hospice!  She has led numerous in services to both her OB and case management peers.  She retired as a Lt Colonel from the Air Force Reserve in 2008.

Martha became certified as an RN Case Manager through ANCC in 2004 and her greatest professional achievement is being appointed to ANCC's Content Expert Panel for Case Management with 8 other wonderful CMs from around the country.  Her panel wrote the 2015 certification test, but is sworn to secrecy!   


Speaker & Facilitator

Jeff Crofoot 2020 case managers cruise speakerJeffrey Crofoot MSN RN CMCN ACM-RN is the Manager of Case Management Services for Cook County Health Systems; Emergency Department & Transfer Center Programs in Chicago, IL.
Mr. Crofoot has held roles in both acute care and managed care case management leadership throughout his 30+ year nursing career. He has focused on readmissions, creation and refinement of programs to improve outcomes, and departmental reorganization/restructure to improve outcomes and increase staff satisfaction.

His clinical specialties include Med/Surg, ICU and Home Health.  He received his diploma in Nursing from Evangelical School of Nursing in Oak Lawn, IL; BSN at Jacksonville University in Jacksonville, FL, MSN from Grand Canyon University in Phoenix, AZ. He is active with CMSA Chicago, currently serving as Secretary.

Mindy Owen, RN, CRRN, CCM

Speaker & Facilitator

Mindy Owen RN, CRRN, CCM, began her career in healthcare as a critical care specialist in neurosurgery and rehabilitation.  She spent 3 years as the charge nurse of a Neuro ICU and the step-down unit at Milwaukee County Medical Complex.  She then joined the team that designed, developed and implemented an SCI-TBI rehabilitation program affiliated with Wesley Regional Medical Center in Wichita, Kansas.  Mindy was instrumental in preparing the program for both CARF and JACHO accreditation, as well as founding the Kansas Chapter of the ARN and serving on the National Board of the Association of Rehabilitation Nurses during her tenure as Program Director.

Her case management career began as the Midwest Regional Director of CM for Intracorp- a leader in disability, UR and CM services nationwide.  She was asked to be one of the Founding Board members of CMSA, helping to establish the organization and becoming its 2nd President. During this time, the definition, standards of practice, and CM guidelines were developed.

Mindy has also served on the CMSA Task Force (Outcomes and Accountability), the Commission for Case Manager Certification for 11 years (CCM Chair-1996 and 2005), ACCM Leadership Council, the Editorial Board of The Case Manager magazine, Lippincott’s Professional Case Manager Journal, and the Case Management Standards of Practice Task Force sponsored by URAC.  She has designed and developed educational tools for case managers through unrestricted pharmaceutical grants. 

Mindy was elected to serve on the Board of Directors as the Public Member for the Academy of Clinical Research Professionals (ACRP). ACRP is the international certifying body for clinical research professionals.  She has published numerous articles, monographs, and curriculum and is acknowledged as a contributing author of Case Management in HealthCare 2nd edition –2003, and currently writes as a co-author “The Heartbeat of Case Management” for Professional Case Manager- the official Journal of CMSA.      

Colleen Morley, DNP, RN, CMCN ACM-RN

Speaker & Facilitator

Colleen MorleyColleen Morley DNP, RN, CMCN ACM-RN is the Director of Case Management Services for West Suburban Medical Center in Oak Park, IL and Westlake Hospital in Melrose Park, IL under the Tenet System.

Previous roles include:
 Interim Manager of Care Coordination for Chicago Family Health Centers (FQHC)
 Director of Case Management for MetroSouth Medical Center in Blue Island IL
 Director of Case Management at St Bernard Hospital in Chicago
 Director of Utilization Management and Care Coordination for Meridian Health Plan of IL.
 Director of the Care Management Department at Provena Mercy Medical Center in Aurora, IL
 Manager of Medical Services at BCBSIL

Colleen has over 19 years of nursing experience. Her clinical specialties include Med/Surg, Oncology and Pediatric Nursing.  Her passions in nursing include promotion of professional development and continuing education and studying the readmission issue to develop solution programs.

She is active with CMSA Chicago; currently serving as President Elect for 2017-19 and has been on several national level committees for CMSA (Education, Awards), ACMA (Membership) and AAMCN (Education and Membership). Additionally, she currently holds the position of Director on the ANA-IL Board of Directors, serving as Legislative Committee Chair and PAC Trustee. She was named Nurse Leader of the Year in 2010 by the American Association of Managed Care Nurses for her contributions in significantly updating and revising the CMCN certification curriculum in 2009-10. Colleen has been a frequent contributor to AAMCN’s Nurses’ Notes; has been published in Case in Point’s Caseload Handbook edition and most recently in American Nurse Today in June 2017 on Communication and Collaboration Across the Interdisciplinary Team.

She has presented posters at CMSA National and teaching sessions at national level care coordination events and has recently launched her own healthcare education consulting firm, Altra Healthcare Consulting, specializing in writing and presenting continuing education programming for RNs and SWs. She received her ADN at South Suburban College in South Holland, IL; BSN at Jacksonville University in
Jacksonville, FL, MSN from Norwich University in Northfield, VT and has recently completed her Doctorate in Nursing Practice at Chamberlain University in 2018.


Well, what can I say but that I’m looking forward to next year already! Everything was wonderful from amazing presenters to the opportunity to network with wonderful case managers from all across the US! Special thanks to Deanna and Abi for coordinating such a memorable event! 🛳🏝🌊 -Amy Pleasant-Lindsey

Case Managers Cruise. Always great to gain knowledge while enjoying food, fun, and sun while meeting and networking with other Professionals, family, and friends. - Addie & David Marchant

It was a wonderful week, filled with rewarding Case Management education brought to us by terrific Case Management luminaries ( Ellen Fink-Samnick, Ron Hirsch, Mindy Owen, Martha Presley-Turner, & me - thrilled to be in such company) and expertly organized by Deanna Cooper Gillingham and Abi Carmen. I am already looking forward to next year! -Eric Bergman

Thanks to Deanna Cooper Gillinghamm, Abi Carmen and the entire Faculty who provided an interesting learning experience for all who attended. Looking forward to the 2019 cruise! - Anne Llewellyn



Wow I had the most relaxing, Fun, educational, and met new friends. Case Manager Cruise was the bomb. Going next year for sure. -Tracy Cook Pizzi

A big thank you to you and Abi for creating the CM Cruise! I had a fabulous time and have connected with many people already on Facebook. It was a great conference and agree the attendees and speakers were wonderful. I do plan on going next year. - Julie Wolf

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