Following are the Powerpoint Presentations, Resources and Handouts from our Speakers & Instructors.


ellenEllen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP

Ellen Fink-Samnick is Principal of EFS Supervision Strategies, LLC. She empowers health care’s transdisciplinary workforce thru professional speaking, mentoring and consultation. An industry thought leader for over 30 years, Ellen is known and respected as “The Ethical Compass of Professional Case Management”. She is a popular presenter with hundreds of offerings to her credit and the author of over 100 publications.


Presentation 1: Case Management Competence: Reframing What Defines Practice Excellence

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Presentation 2: Professional Resilience Meets the Quadruple Aim: Professional Mandate, Ethical Imperative

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AnneAnne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN

Anne is a healthcare leader with over 40 years of experience as a critical care nurse, a nurse case manager, a professional patient advocate, an educator and a digital journalist. Anne has expertise as an independent case manager specializing in catastrophic case management, workers compensation, and long-term care.



Presentation 1: Essential Standards for the Professional Case Manager

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Presentation 2: Complying with the Code of Professional Conduct for Professional Case Managers

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Click here for Anne’s Handout


lois mayLois May, RN, BSN, CCM

A graduate of Indiana University with a BSN, Lois was an Army Nurse for 6 years including a year in Viet Nam. She has clinical nursing experience in Pediatric ICU, Pediatric Burn Unit, Pediatric Oncology and various adult medical/surgical areas where she eventually served as a Nursing Director.



Presentation: Ethics and Cultural Diversity

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Click here for Lois’s Handout/Checklist

Click here for Lois’s Handout 2


marthaMarty Pressley – Turner, RN-BC, MS, LCCE

Martha is as clever as she is beautiful! She has been an RN for 43 years and is a graduate of the University of Omaha College of Nursing (GO BIG RED). She has worked OB in both a high-risk tertiary hospital and a 16-bed hospital in the AF. After becoming a Lamaze Certified Childbirth Educator in 1979, she had her own Lamaze business for seven years.



Presentation: OMG!  What Do I Do Now?

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sue binderSue Binder, RN-BC, CCM, PAHM

Sue, President of Integrated Healthcare Consultants, LLC has more than 30 years of highly successful and diversified professional experience in the healthcare industry. Most recently she was the director/creator of the Health and Wellness Program at Horizon Blue Cross Blue Shield of New Jersey managing the programs of chronic disease.



Presentation: Communication is an Interpersonal Process

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Click here for Sue’s handout 1

Click here for Sue’s handout 2


Well, what can I say but that I’m looking forward to next year already! Everything was wonderful from amazing presenters to the opportunity to network with wonderful case managers from all across the US! Special thanks to Deanna and Abi for coordinating such a memorable event! 🛳🏝🌊 -Amy Pleasant-Lindsey

Case Managers Cruise. Always great to gain knowledge while enjoying food, fun, and sun while meeting and networking with other Professionals, family, and friends. - Addie & David Marchant

It was a wonderful week, filled with rewarding Case Management education brought to us by terrific Case Management luminaries ( Ellen Fink-Samnick, Ron Hirsch, Mindy Owen, Martha Presley-Turner, & me - thrilled to be in such company) and expertly organized by Deanna Cooper Gillingham and Abi Carmen. I am already looking forward to next year! -Eric Bergman

Thanks to Deanna Cooper Gillinghamm, Abi Carmen and the entire Faculty who provided an interesting learning experience for all who attended. Looking forward to the 2019 cruise! - Anne Llewellyn



Wow I had the most relaxing, Fun, educational, and met new friends. Case Manager Cruise was the bomb. Going next year for sure. -Tracy Cook Pizzi

A big thank you to you and Abi for creating the CM Cruise! I had a fabulous time and have connected with many people already on Facebook. It was a great conference and agree the attendees and speakers were wonderful. I do plan on going next year. - Julie Wolf